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Privacy and data protection

Thank you for visiting our website. The protection of your personal data is important to us. The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. For more information on data protection, please scroll down to our data protection and privacy notice below.

Responsible authority within the meaning of data protection laws:  Vereinigung der Fernleitungsnetzbetreiber Gas e.V. Georgenstr. 23  10117 Berlin Phone +49 30 92102350 Fax +49 30 921023543 E-mail

Use of data for specific purposes

As a rule, we observe the principle of data use for a specific purpose and only collect, process and use your personal data for the purposes for which they were communicated to us. Your personal data will generally only be disclosed to third parties if disclosure is required for the provision of our services or the performance of a contract, or if you have given your express consent to such disclosure. Also, we will only transfer data to government agencies and authorities entitled to receive information if there is a legal obligation to provide information or if we are obligated by a court order to provide information.

We also take internal data protection very seriously. Our employees and the service providers commissioned by us have been obligated to maintain confidentiality and comply with data protection regulations.

Legal basis for the processing of personal data

  • If and to the extent that we obtain your consent for data processing, Article 6 (1) (a) of the GDPR will serve as a legal basis.
  • Article 6 (1) (b) of the GDPR will serve as a legal basis for the processing of personal data by us which is necessary for the performance of a contract to which you are a party. This also applies to processing operations required in connection with steps taken prior to entering into a contract.
  • If and to the extent that processing of personal data is necessary for compliance with a legal obligation, Article 6 (1) (c) of the GDPR will serve as a legal basis.
  • In the event that your or another natural person’s vital interests make it necessary to process personal data, Article 6 (1) (d) of the GDPR will serve as a legal basis.
  • If processing is necessary to safeguard legitimate interests pursued by us or a by a third party and if such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, Article 6 (1) (f) of the GDPR will serve as a legal basis for data processing.

Processing of customer and contract data

We generally only ask for personal data in order to answer your enquiries, for evaluation purposes or to process your request for information material. We will not sell or otherwise market your personal data to third parties. We will only disclose your personal data to third parties if we offer services together with partners or any such services are offered by partners alone. Further information will be provided when you enter your personal data or as part of the description of the relevant offer.

Your data will be archived in accordance with the statutory retention periods and will only be blocked or deleted at your express request. When a request is made to submit an offer, the company and personal data will also be used for the company's own purposes beyond the purposes associated with the performance of the contract, unless and until you object in writing. Your data will not be disclosed to third parties, e.g. for advertising purposes, without your express consent.

The basis for data processing is Article 6 (1) (b) of the GDPR, which permits the processing of data for the performance of a contract or steps taken prior to entering into a contract.

SSL encryption This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as purchase orders and inquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https//" and by the lock symbol on your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Deletion or blocking of data We adhere to the principles of data avoidance and data minimisation. We will therefore only store your personal data for as long as is necessary to achieve the stated purposes or as provided for by the storage periods stipulated by law. If the relevant purpose no longer exists or periods have expired, the relevant data will be blocked or deleted.

Your rights to information, correction, blocking, deletion and objection Under applicable legislation, you have the right at any time to free-of-charge information about your stored personal data, their origin and recipients, the purpose of data processing and, if applicable, a right to correction, blocking or deletion of said data. You may request correction, blocking or deletion at any time by sending an e-mail to Many data processing operations are only possible with your personal consent. You can revoke your consent with effect for the future by informing us via e-mail.

Questions about the privacy notice

If you have any further questions regarding the processing of your personal data or data protection, please send an email to 

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